Please fill out the contact form below and we will reply as soon as possible.
To download a copy of the quick start guide, click the following link: DX8000 Quick Start Guide
April 15th, 2025 728 views 1 likes
When you add a new user to the Payroc app, you must choose the type of user that you want...
April 15th, 2025 793 views 1 likes
Note: You can void sales and refunds if they're in an open batch. If the sale is in a closed...
April 15th, 2025 647 views 1 likes
To turn on your device, press and hold the power button for four seconds.
April 15th, 2025 674 views 2 likes
To turn off your device, press and hold the power button for four seconds, and then tap Power off.
April 15th, 2025 565 views 1 likes
From the app screen, tap Settings. If you don't see Settings on the home screen, swipe right to the next...
April 15th, 2025 523 views 1 likes
Connect the USB charging cable to the power adapter. Plug in the power adapter to a wall outlet. Connect the...
April 15th, 2025 800 views 0 likes
Note: The DX8000 uses thermal printer paper that is 58mm x 40mm. Lift and pull the flap to open...
April 15th, 2025 693 views 1 likes
Swipe down twice from the top of the screen. Move the slider to the left or right to adjust the...
April 15th, 2025 516 views 1 likes
If your DX8000 device won’t print transaction receipts, but can still process payments, complete the following steps: Check that you...
April 15th, 2025 402 views 1 likes
If your device won't turn on, try the following steps: Charge your device with the USB charging cable that comes...
April 16th, 2025 408 views 1 likes
If you can't connect your device to your network, try the following ways to resolve the network connection issue. If...
April 16th, 2025 439 views 1 likes
Tap ⋮, and then tap Terminal Settings. Enter your supervisor credentials. Tap Supervisor Id, and then enter your user ID....
April 15th, 2025 584 views 1 likes
Tap ⋮, and then tap Main Menu. Tap Transaction Reports. Tap the type of transaction report that you want to...
April 15th, 2025 583 views 1 likes
To access the internet, you can connect your device to a wired network or a wireless network. Connect to a...
April 15th, 2025 584 views 0 likes