Statement B: understand your Payroc merchant statement

Not sure which statement you have? Start with Understand your statement and compare both the cover-page address position and your pricing structure. These guides explain Payroc merchant statements.

This article explains how to read your statement, which contains details about your transactions and the fees associated with processing transactions with us. For an overview about the types of fees in your statement, go to Fees in your statement.

We produce two different statements, and the statement that you receive depends on your pricing structure. You receive Statement B if you’re on one of the following pricing structures:

Interchange +
Interchange ++
Interchange +++

Statement B has our address at the upper-left corner of the cover page, below our brand logo, for example:

Statement B cover page with the Payroc address highlighted at the upper-left, below the logo

If you’re on any of the following pricing structures and our address is at the top-right corner, go to Statement A:

Interchange +
Tiered Pricing
Flat Rate
RewardPay Choice
Consumer Choice
Cash Rewards

Statement structure

The statement contains the following sections:

Overview – Merchant account information, the statement period, and a summary of processing fees and sales.
Processing Activity Summary – Total number and amount of sales and returns split by card type.
Summary of Fees – Processing fees split by card type.
Daily Merchant Activity – Daily batches and any deductions.
Statement Notice – Important updates from us and third-party services.
Detail Interchange to Card Issuers – Interchange fees split by card brand.
Detail Card Association/Network Fees – Card association fees split by card brand.
Payroc LLC Fees – Payroc fees and miscellaneous fees.

Overview

The Overview contains your merchant account information, statement period, and a summary of transactions for each card type.

Statement overview with callouts 1 to 4 on statement date, month, merchant number, and card type pie chart

The Overview includes the following information:

Number	Description
1	The last day of the statement period.
2	Statement month.
3	Your merchant ID (MID).
4	A pie chart that shows your total sales for each card type.

Processing Activity Summary

The Processing Activity Summary is your sales and returns split by card type.

Processing Activity Summary table showing items, sales, returns, and net totals by card type

The Summary includes the following information:

# of Items – Number of sales and returns split by card type.
Sales – Number of sales and amount of sales split by card type.
Returns – Number of returns and amount of returns split by card type
Net – Total amount of Credit Sales minus Returns.

Summary of Fees

The Summary of Fees is your processing fees for the month.

Summary of Fees showing interchange, card association, and Payroc LLC fees with total monthly fees

The Summary of Fees includes the following information:

Label	Description
Interchange & Card Association/Network Fees	Interchange and card association fees split by card brand.
Payroc LLC Fees	Payroc and miscellaneous fees. The Payroc fees consist of Discount % Fees and Transaction Fees.
Total Monthly Fees	Cost of processing your card transactions for the month. It includes fees from the card brands, Payroc, and miscellaneous fees.
Statement summary	Total amount that we took from your bank account or sent to your bank account. Note: If we can’t take the balance from your bank account, our Collections Team will contact you by email to settle the payment.

Daily Merchant Activity

The Daily Merchant Activity is your daily batches and any deductions.

Daily Merchant Activity table listing sales, returns, adjustments, fees, and net deposit by business date

The Daily Merchant Activity includes the following information:

Label	Description
Business Date	Date of the batch.
Credit Sales	Amount of credit sales and signature debit sales.
Debit Sales	Amount of PIN debit sales.
Returns	Amount of returns.
Holds & Releases	Amount that we withheld for suspicious transactions. We investigate these transactions and temporarily withhold them from your daily sales.
Paid by 3rd Party	Amount from the American Express (Amex) Electronic Statement Account (ESA) program. If you’ve signed up for this direct processing program, Amex processes your transactions and sends the funds to your Amex account.
Holdback	Amount that we withheld for the following reasons: You have a loan to repay from a cash advance company. You’ve signed up for Autosave or Easy Pay and have instructed us to transfer a percentage of your total sales to an account of your choice. You have a tax lien imposed by the federal authority.
Misc Adjustments	Any miscellaneous fees, for example, chargebacks and equipment purchases.
Fees Paid	Amount of fees you’ve paid throughout the statement month if you’ve signed up for Daily Billing. If you didn’t sign up for Daily Billing, this column displays a value of zero.
Net Deposit	Amount that we send to your bank account.

Statement Notice

The Statement Notice contains important updates from us and third-party services.

Examples of updates you receive in your statement include:

Pricing changes
Marketing content
Insights reminders
Tax reminders on 1099-K

Detail Interchange to Card Issuers

The Detail Interchange to Card Issuers is your interchange fees split by card brand.

Detail Interchange to Card Issuers table showing Visa and Mastercard items, volume, rates, and interchange

The Detail Interchange to Card Issuers includes the following information:

Label	Description
# Items	Number of transactions that the fee applies to.
Volume	Transaction amount that the fee applies to.
Rate + Per Item	Rate of the interchange fee, for example, a rate of 0.0005 + 0.22 means a rate of 0.0005 plus a fixed fee of $0.22 for each transaction.
Interchange	Amount that you pay for the fee.

Detail Card Association/Network Fees

The Detail Card Association/Network Fees is your card association fees split by card brand.

Detail Card Association/Network Fees table listing Visa, Mastercard, and Amex OptBlue fees

The Detail Card Association/Network Fees includes the following information:

Label	Description
Volume or Count	Transaction amount or the number of transactions that the fee applies to.
Rate	Rate of the card association fee, which is either a percentage of your transaction or a fixed fee for each transaction.
Total	Amount that you pay for the fee.

Payroc LLC Fees

The Payroc LLC Fees is your Payroc fees and miscellaneous fees.

Payroc LLC Fees section listing discount % fees, transaction fees, and miscellaneous fees

The Payroc LLC Fees includes the following information:

Label	Description
Discount % Fees	Rate of the Payroc fee, which is a percentage of your transaction.
Transaction Fees	Fixed fee that Payroc charges for each transaction.
Miscellaneous Fees	Miscellaneous fees from Payroc and third-party services. If you’ve signed up for Daily Billing, the Less Daily Fees Credit shows the amount of fees that you’ve paid throughout the statement month.
Volume	Transaction amount that the fee applies to.
Count	Number of transactions that the fee applies to.
Rate	Rate of the fee, which is either a percentage of your transaction or a fixed fee for each transaction.
Total	Amount that you pay for the fee.