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Understand your statement

At the start of each month, you can download your statement from Payroc Insights. The statement you receive depends on your pricing structure and contains a list of fees associated with your account.

Statement A

If you meet the following conditions, go to Statement A:

  • You’re on one of the following pricing structures:
    • Interchange +
    • Tiered Pricing
    • Flat Rate
    • RewardPay Choice
    • Consumer Choice
    • Cash Rewards
  • Our address is at the top-right corner of the cover page, for example:

Statement cover page with the Payroc address highlighted in the top-right corner

Statement B

If you meet the following conditions, go to Statement B:

  • You’re on any of the following pricing structures:
    • Interchange +
    • Interchange ++
    • Interchange +++
  • Our address is at the upper-left corner of the cover page, below our brand logo, for example:

Statement cover page with the Payroc address highlighted below the Payroc logo