Roc Terminal+: Void a transaction

Use Roc Terminal+ to void a transaction.

  1. Tap Sale until the screen displays Void.
  2. Type one of the following:
    • Transaction number from the receipt
    • Last four digits of the card number
  3. Tap Enter.
  4. Type the password, and then type Enter. The default password is the last four digits of the EPI, which the device displays on the screen.
  5. Make sure that the transaction details are correct, and then tap Confirm.
  6. Select a receipt method.
    • To print a physical copy of the receipt, tap Print Receipt.
    • To send a digital copy of the receipt, enter your customer's mobile number, and then tap SMS Receipt.