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Updated October 6th, 2025 by stephen.picton

Roc Terminal+: Print a presale ticket

Tap Main Menu. Tap Page Down, and then tap Pre Sale. Type the presale ticket amount, and then tap Enter....

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Updated October 6th, 2025 by stephen.picton

Roc Terminal+: Capture a pre-authorization

Tap Sale until the screen displays Ticket. Type the capture amount, and then tap Enter. Type the password, and then tap Enter. The default password is the last four digits of the EPI, which the device displays on the screen. Type one of the following: Transaction number from the receipt Last four digits of the card number (Optional) Your device prom...

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Updated October 6th, 2025 by stephen.picton

Link your QuickBooks account to Roc Terminal+

Log into http://terminalplus.rocpos.com/login. Select Settings > QuickBooks > Authenticate. On the pop-up window, enter your QuickBooks credentials, and then select Sign In. (Optional) By default, we send a transaction amount that doesn't include tips, taxes, and fees. If you want to include these, select Total Amount, and then select Update. ...

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Updated October 6th, 2025 by stephen.picton

Roc Terminal+: Run a refund

Tap Sale until the screen displays Refund. Type the refund amount, and then tap Enter. Ask your customer to swipe, insert, or tap their card. To manually enter their card details, tap Enter Manually. Select a receipt method. To print a physical copy of the receipt, tap Print Receipt. To send a digital copy of the receipt, enter your customer's mobil...

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Updated October 6th, 2025 by stephen.picton

Roc Terminal+: Run a pre-authorization

Tap Sale until the screen displays Preauth. Type the pre-authorization amount, and then tap Enter. Ask your customer to swipe, insert, or tap their card. To manually enter their card details, tap Enter Manually. Select a receipt method. To print a physical copy of the receipt, tap Print Receipt. To send a digital copy of the receipt, enter your cust...

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Updated October 6th, 2025 by stephen.picton

Roc Terminal+: Run a debit sale

Tap Credit until the screen displays Debit. Type the sale amount, and then tap Enter. Ask your customer to swipe, insert, or tap their card. To manually enter their card details, tap Enter Manually. (Optional) Your device prompts your customer to provide the following: Signature Tip amount PIN Select the receipt method. To print a physical copy of t...

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Updated October 6th, 2025 by stephen.picton

Roc Terminal+: Void a transaction

Tap Sale until the screen displays Void. Type one of the following: Transaction number from the receipt Last four digits of the card number Tap Enter. Type the password, and then type Enter. The default password is the last four digits of the EPI, which the device displays on the screen. Make sure that the transaction details are correct, and then t...

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Updated October 6th, 2025 by stephen.picton

Roc Terminal+: Run a credit sale

Type the sale amount, and then tap Enter. Ask your customer to swipe, insert, or tap their card. To manually enter their card details, tap Enter Manually. (Optional) Your device prompts your customer to provide the following: Signature Tip amount Select a receipt method. To print a physical copy of the receipt, tap Print Receipt. To send a digital c...

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Updated October 6th, 2025 by stephen.picton

Unlink your QuickBooks account from Roc Terminal+

Log into https://terminalplus.rocpos.com/login. Select Settings > QuickBooks > Authenticate. Select Delete , and then select YES....

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Updated October 2nd, 2025 by stephen.picton

Dual pricing: Run a sale

Type the sale amount, and then tap CARD. To confirm the sale amount, tap OK. Ask your customer to swipe, insert, or tap their card. To manually enter their card details, tap Enter Manually. (Optional) Your device prompts your customer to provide the following: Signature Tip amount Select a receipt method. To print a physical copy of the receipt, tap...

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