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View articles about Roc Terminal+ dual pricing mode.
Getting started Step 1. Charge your device To charge your device, you can use the docking station or use a...
September 5th, 2025 1177 views 1 likes
Note: To download a printable version of this guide, select the following link: Cash Drawer and Scanner Quick Start Guide. ...
September 5th, 2025 1145 views 1 likes
After you’ve updated the device settings on the Roc Terminal+ web portal, you must download the updates to the device...
February 13th, 2026 549 views 0 likes
Type the sale amount, and then tap Enter. Ask your customer to swipe, insert, or tap their card. To manually...
April 16th, 2025 913 views 1 likes
Tap Credit until the screen displays Debit. Type the sale amount, and then tap Enter. Ask your customer to swipe,...
April 16th, 2025 740 views 1 likes
Tap Sale until the screen displays Void. Type one of the following: Transaction number from the receipt Last four digits...
April 15th, 2025 819 views 1 likes
Tap Sale until the screen displays Refund. Type the refund amount, and then tap Enter. Ask your customer to swipe,...
April 16th, 2025 708 views 1 likes
Tap Sale until the screen displays Preauth. Type the pre-authorization amount, and then tap Enter. Ask your customer to swipe,...
April 15th, 2025 873 views 1 likes
Tap Sale until the screen displays Ticket. Type the capture amount, and then tap Enter. Type the password, and then...
April 15th, 2025 1449 views 1 likes
Tap Main Menu. Tap Page Down, and then tap Pre Sale. Type the presale ticket amount, and then tap Enter.
April 16th, 2025 899 views 1 likes
To view the end point identifier (EPI) of your device, tap the Agent icon.
September 5th, 2025 852 views 0 likes
Important: You can switch between different MIDs only if you have a multi-MID account. To switch to your MID...
September 5th, 2025 839 views 1 likes
Important: You can add or remove MIDs only if you have a multi-MID account. To add or remove a...
September 5th, 2025 1037 views 1 likes
Tap Main Menu ≡ > Settings > Change MID. From the list of MIDs, tap your MID. Tap Forgot Password. We send you a one-time password (OTP) by...
September 5th, 2025 976 views 2 likes
If you see the prompt for Roc Terminal+ Master Passcode, follow these steps to return to the Roc Terminal+ Application:...
September 5th, 2025 1108 views 1 likes
Charge your device for at least three and a half hours. Press and hold the power button for four seconds.
September 5th, 2025 725 views 1 likes
Make sure that the docking station is plugged into a power outlet and that you have correctly placed your device...
September 5th, 2025 782 views 1 likes
You can configure your payment device to split a payment between up to five customers. For each customer, you can...
February 20th, 2026 321 views 0 likes
You can manually clear a transaction that is pending on your Roc Terminal+ device. A transaction can become stuck in...
May 1st, 2026 67 views 0 likes