View the share history of a payment link

View a link's share history on the Self-Care Portal.

If you use the Self-Care Portal to email a payment link, you can view the link's share history. The share history includes information about when you sent the payment link and who you sent the payment link to.

Note: If you use your own software to share a payment link, you can't view the share history.

 

To view the share history of a payment link, complete the following steps:

  1. Sign in to payments.payroc.com/merchant/selfcare/.
  2. From the side menu, select Customers, and then select PayByLink.
  3. Locate the payment link you want to view.
  4. From the Action column, select , and then select Share History.

The Self-Care Portal displays the following information about the share history:

Heading

Description

Recipient Name

Name of the recipient.

Recipient Email

Email address of the recipient. 

Sharing Method

Method that you used to share the payment link. 

Sharing Date

Date and time you shared the payment link. 

Action

Actions you can take with the payment link. Select one of the following options:

  • Preview Email - View the email that the recipient received.
  • Resend Email - Resend the email to the recipient.