Self-Care Portal - Payroc

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Self-Care Portal: Payment Links

Create a payment link to collect payments for your goods and services.

Enhanced data

Add enhanced data to your transactions to reduce processing costs.

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Block a card

You can use the Self-Care Portal to block a customer’s card to prevent them from using it in future transactions....

September 9th, 2025 344 views 1 likes
Unblock a card

Important: If a card is blocked by a processing rule, you can't unblock it in the Self-Care Portal. To unblock...

September 9th, 2025 192 views 1 likes
Log in to the Self-Care Portal

Go to https://payments.payroc.com/merchant/selfcare/ . Enter your merchant ID. Enter your username. Enter your password. Select LOGIN. Note: If you've forgotten...

October 24th, 2025 287 views 1 likes
Self-Care Portal: Run a sale

You can use the Self-Care Portal to run a sale. Run a card sale Sign in to https://payments.payroc.com/merchant/selfcare/ . On...

October 24th, 2025 217 views 1 likes
Self-Care Portal: Void a transaction

You can use the Self-Care Portal to void a transaction that is in an open batch. After you void a...

October 24th, 2025 321 views 1 likes
Self-Care Portal: Refund a transaction

You can use the Self-Care Portal to refund a transaction that is in a closed batch. After you refund a...

October 24th, 2025 567 views 1 likes
Update the auto-batch time

You can use the Self-Care Portal to set the time that we automatically close your batches for card transactions. To...

November 12th, 2025 47 views 0 likes