Set up tip reporting for your staff members

You can set up tip reporting on your payment device to track tips for individual staff members. 

To set up tip reporting, complete the following steps:

  1. Enable tip reporting on your device.
  2. Add your staff members.
  3. Download updates to your device.

Step 1. Enable tip reporting on your device

  1. Log in to https://terminalplus.rocpos.com/login.
  2. On the side menu, select Device Management.
  3. (Optional) Search for your device using one of the following criteria:
    • Endpoint identifier (EPI) of your device
    • Serial number of your device
    • Model number of your device
    • Doing Business As (DBA) name associated with your device
  4. Store name associated with your device
  5. Select the EPI of your device.
  6. Select EDIT PARAMETERS > Tip, Tax & Differential > Tip.
  7. Turn on Server/Clerk Setup.
  8. (Optional) To require staff members to enter their clerk or server ID before they run a sale, turn on Clerk Mandate.
  9. (Optional) To allow multiple staff members to share tips from a transaction, turn on Split Clerk.

Step 2. Add your staff members

  1. Select ADD SERVER / CLERK DETAILS.
  2. (Optional) In the Clerk / Server ID field, enter a prefix for the ID and NAME column headings. If you enter Server, the columns will show SERVER ID and SERVER NAME.
  3. For each staff member, enter the following details:
    1. In the ID field, assign a unique identifier number to your staff member. 
    2. In the NAME field, enter the name of your staff member.
    3. Select .
  4. Select SAVE. 
  5. To save your changes, from the top right of the Device Parameters screen, select SAVE.

Step 3. Download updates to your device