Search for a batch

Use the Self-Care Portal to view the open batch and to search for closed batches.

View the open batch

  1. Log in to https://payments.payroc.com/merchant/selfcare/.
  2. From the navigation menu, select Reporting, and then select Open Batch.

Search for a closed batch

  1. Log in to https://payments.payroc.com/merchant/selfcare/.
  2. From the navigation menu, select Reporting, and then select Closed Batch.
  3. (Optional) Use the filters to narrow the results. Matching batches appear in the Batch List.
  4. (Optional) Select a tab to filter by time period:
    • Last Batch — The most recently closed batch.
    • This Week — All batches closed in the current week.
    • This Month — All batches closed in the current month.
  5. (Optional) To view the transactions in a batch, select its date in the Batch List.
  6. (Optional) From the Action column, select action-icon to perform the following actions:
    • View transactions — See the individual transactions within that batch.
    • View batch summary — Open a detailed summary of the batch, including its graphs and currency breakdown.
    • Export to CSV — Download the batch data as a CSV file.