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View the details of your transactions in Payroc Insights

You can run the Transactions Report in Payroc Insights to view the details of your transactions.

  1. Sign in to https://payroc.partnerengage.com (opens in a new tab).
  2. From the navigation menu, select Reports > Merchant Company > Transactions.
  3. (Optional) From the Merchant Company dropdown menu, enter the name of your merchant company.
  4. From the Date Range dropdown menu, select a date range.
  5. (Optional) To filter your results, select Show Advanced Filters. For more information about the advanced filters, go to Advanced filters.
  6. Select Show Results.
  7. (Optional) To download a copy of the report, select Download .xls.

Advanced filters

Filter nameDescription
Card TypeCard type of the transactions that you want to view.
Last 4 DigitsLast four digits of a payment card.

Transaction Type

Type of the transaction:

  • Auth - Transactions that the issuing bank authorized.
  • Capture - Transactions that are complete.
  • Error - Transactions that failed because of a system error.
  • Decline - Transactions that failed because the issuing bank declined the transaction.
  • Return - Transactions that you refunded to the cardholder.
  • Void - Transactions that you canceled before you settled them.

Transaction Status

Status of the transaction:

  • Held - Transactions that we have held for investigation.
  • Paid - Transactions that are complete.
  • Pending - Transactions that the issuing bank approved, but you have not yet received the funds.
  • Release - Transactions that we previously held for investigation but have now released.
  • Reversal - Transactions that the cardholder disputed, and the issuing bank returned the transaction amount to you.
BatchBatch number.
Min Trans AmountMinimum dollar amount of the transactions you want to view.
Max Trans AmountMaximum dollar amount of the transactions you want to view.
Location IdLocation ID of your business location. Note: Location ID applies only if your Independent Sales Company (ISC) supports location reporting.
Location NameName of your business location. Note: Location name applies only if your Independent Sales Company (ISC) supports location reporting.

Contents of the report

Column nameDescription
Merchant NameName of your business.
Card NumberMasked card number of the payment card.
Card TypeType of payment card.
Transaction TypeType of transaction.
BatchBatch number.
TerminalTerminal ID that the transaction was run on.
Transaction DateDate of the transaction.
Batch DateDate that you closed the batch.
ACH DateDate that we sent funds to your bank account.
Auth AmountDollar amount that the issuing bank authorized.
Transaction AmountDollar amount of the captured transaction.
Transaction StatusStatus of the transaction.
Authorization CodeSix-digit authorization code that the issuing bank returns to identify the approval.