# Payroc Support

> Public help for Payroc merchants: guides, answers and step-by-step instructions for Payroc products and devices. This help has no access to merchant accounts. Never ask for or share full card numbers or bank details. For help with a specific account, contact Payroc support by phone at (888) 477-4500 (Monday to Friday, 8:00 AM to 9:00 PM CST. Saturday, 8:00 AM to 5:00 PM CST. Closed Sunday.) or by email at support@payroc.com. Developers integrating with the Payroc API should use https://docs.payroc.com/llms.txt.

Each page below links to its Markdown copy; the same address without .md is the web page. Content release: 531e2b2d3f016a07d29d30808daaa9e37977b409225514ecf43e89d71c5b35e5.

MCP: https://mcp.payroc.com/support

## Core Products

- [Core Products](https://support.payroc.com/en-US/core-products.md): Accept and manage payments across different channels.
- [Payroc Gateway](https://support.payroc.com/en-US/core-products/payroc-gateway.md): Accept payments, manage transactions, and view reports.
- [Web portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal.md): Manage your account, transactions, and reports from your desktop.
- [Getting started](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started.md): Learn how to access and navigate the Self-Care Portal.
- [Contact Self-Care Portal support](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/contact-support.md): Self-Care Portal
- [Log in to the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/log-in-to-the-self-care-portal.md): Self-Care Portal
- [Reset your Self-Care Portal password](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/reset-your-password.md): Self-Care Portal
- [Switch between processing terminals on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/switch-between-processing-terminals.md): Self-Care Portal
- [View the dashboard on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/view-the-dashboard.md): Self-Care Portal
- [Search for a batch on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/search-for-a-batch.md): Self-Care Portal
- [Search for a transaction on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/search-for-a-transaction.md)
- [Understand transaction responses from the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/getting-started/understand-transaction-responses.md): Self-Care Portal
- [Account management](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management.md): Manage your account settings.
- [Update the auto-batch time on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/update-the-auto-batch-time.md): Self-Care Portal
- [Use the Self-Care Portal to block a card](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/block-a-card.md): Self-Care Portal
- [Use the Self-Care Portal to unblock a card](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/unblock-a-card.md): Self-Care Portal
- [Use the Self-Care Portal to view which payment cards you can accept](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/view-payment-cards-that-you-can-accept.md): Self-Care Portal
- [Create a display name for a processing terminal on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/create-a-display-name-for-a-processing-terminal-on-the-self-care-portal.md): Self-Care Portal
- [Add a Self-Care Portal user](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/add-a-self-care-portal-user.md): Self-Care Portal
- [Edit a Self-Care Portal user](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/edit-a-self-care-portal-user.md): Self-Care Portal
- [Delete a Self-Care Portal user](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/delete-a-self-care-portal-user.md): Self-Care Portal
- [Configure your SMS alerts in the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/configure-your-sms-alerts.md): Self-Care Portal
- [Configure your email alerts on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/configure-your-email-alerts-on-the-self-care-portal.md): Self-Care Portal
- [Enable email receipts on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/enable-email-receipts-on-the-self-care-portal.md): Self-Care Portal
- [Enable SMS receipts on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/enable-sms-receipts-on-the-self-care-portal.md): Self-Care Portal
- [Add terms and conditions to your receipts on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/account-management/add-terms-and-conditions-to-your-receipts-on-the-self-care-portal.md): Self-Care Portal
- [Virtual Terminal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal.md): Accept payments with the Virtual Terminal.
- [Run a card sale on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/run-a-sale.md): Self-Care Portal
- [Run a bank transfer sale on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/run-a-sale-with-bank-transfer-details.md): Self-Care Portal
- [Visa CEDP: Run a sale with enhanced data on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/visa-cedp-run-a-sale-with-enhanced-data-on-the-self-care-portal.md): Self-Care Portal
- [Run an offline sale on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/run-an-offline-sale.md): Self-Care Portal
- [Run a card refund on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/run-a-card-refund.md): Self-Care Portal
- [Run a bank transfer refund on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/run-a-bank-transfer-refund-with-ach.md): Self-Care Portal
- [Create a pre-authorization on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/create-a-pre-authorization-on-the-self-care-portal.md): Self-Care Portal
- [Capture a pre-authorization on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/capture-a-pre-authorization-on-the-self-care-portal.md): Self-Care Portal
- [Visa CEDP: Add or edit enhanced data for an existing transaction on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/visa-cedp-add-or-edit-enhanced-data-for-an-existing-transaction-on-the-self-care-portal.md): Self-Care Portal
- [Apply a tax to a Virtual Terminal sale on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/virtual-terminal/apply-a-tax-to-a-virtual-terminal-sale-on-the-self-care-portal.md): Self-Care Portal
- [Manually collect a subscription payment on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/manually-collect-a-subscription-payment-on-the-self-care-portal.md): Self-Care Portal
- [Payment Links](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links.md): Create and share payment links with customers.
- [Introduction to Payment Links](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/introduction-to-payment-links.md): Self-Care Portal
- [Create and share a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/create-and-share-a-payment-link.md): Self-Care Portal
- [Share a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/share-a-payment-link.md): Self-Care Portal
- [Deactivate a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/deactivate-a-payment-link.md): Self-Care Portal
- [Capture a pre-authorization that you created with a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/capture-a-pre-authorization.md): Self-Care Portal
- [Change the settings of a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/change-the-settings-of-a-payment-link.md): Self-Care Portal
- [Change the default expiration period for payment links on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/change-the-default-expiration-period-for-payment-links-on-the-self-care-portal.md): Self-Care Portal
- [View your payment links](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/view-your-payment-links.md): Self-Care Portal
- [View the share history of a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/view-the-share-history-of-a-payment-link.md): Self-Care Portal
- [View the payment history of a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/view-the-payment-history-of-a-payment-link.md): Self-Care Portal
- [Email a receipt for a payment link transaction](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/email-a-receipt.md): Self-Care Portal
- [Print a receipt for a payment link transaction](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/print-a-receipt.md): Self-Care Portal
- [Hosted Payment Page](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/hosted-payment-page.md): Add a secure payment page to your website.
- [Create a Hosted Payment Page template](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/hosted-payment-page/create-a-hosted-payment-page-template.md): Self-Care Portal
- [Display enhanced data on a Hosted Payment Page](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/hosted-payment-page/display-enhanced-data-on-a-hosted-payment-page.md)
- [Secure tokens](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/secure-tokens.md): Store customers' payment details as tokens for future payments.
- [Search for secure tokens on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/secure-tokens/search-for-secure-tokens.md): Self-Care Portal
- [Create secure tokens on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/secure-tokens/create-secure-tokens-on-the-self-care-portal.md): Self-Care Portal
- [Edit a secure token on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/secure-tokens/edit-a-secure-token.md): Self-Care Portal
- [Delete a secure token on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/secure-tokens/delete-a-secure-token.md): Self-Care Portal
- [Create an account updater report on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/secure-tokens/create-an-account-updater-report.md): Self-Care Portal
- [View expiring secure tokens on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/secure-tokens/view-expiring-secure-tokens.md): Self-Care Portal
- [Repeat payments](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments.md): Create subscriptions to take repeat payments from customers.
- [Repeat payments](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/repeat-payments-on-the-self-care-portal.md): Self-Care Portal
- [Configure your subscription settings on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/configure-your-subscription-settings-on-the-self-care-portal.md): Self-Care Portal
- [Create a stored subscription on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/create-a-stored-subscription-on-the-self-care-portal.md): Self-Care Portal
- [Create a subscription on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/create-a-subscription-on-the-self-care-portal.md): Self-Care Portal
- [Visa CEDP: Add enhanced data to a subscription on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/visa-cedp-add-enhanced-data-to-a-subscription-on-the-self-care-portal.md): Self-Care Portal
- [Edit a subscription on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/edit-a-subscription.md): Self-Care Portal
- [Delete a subscription on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/delete-a-subscription.md): Self-Care Portal
- [Void a subscription payment on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/void-a-subscription-payment.md): Self-Care Portal
- [Refund a subscription payment on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/refund-a-subscription-payment.md): Self-Care Portal
- [View a subscription's payment history on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/view-a-subscriptions-payment-history-on-the-self-care-portal.md): Self-Care Portal
- [Export subscriptions from the Self-Care Portal to a CSV file](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/repeat-payments/export-subscriptions-to-a-csv-file.md): Self-Care Portal
- [Transaction management](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management.md): Manage your transactions.
- [Void a transaction on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/void-a-transaction.md): Self-Care Portal
- [Change transaction status using the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/change-the-status-of-transactions-in-the-open-batch.md): Self-Care Portal
- [Create and download a transaction report from the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/create-and-download-a-transaction-report.md): Self-Care Portal
- [View and download an invoice from the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/view-and-download-an-invoice.md): Self-Care Portal
- [Export transactions from the Self-Care Portal to a CSV file](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/export-transactions-to-a-csv-file.md): Self-Care Portal
- [Flag transactions for review before settlement on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/flag-transactions-for-review-before-settlement-on-the-self-care-portal.md): Self-Care Portal
- [Email a receipt from the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/email-a-receipt-self-care.md): Self-Care Portal
- [Print a receipt from the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/print-a-receipt.md): Self-Care Portal
- [Create a tax on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/create-a-tax-on-the-self-care-portal.md): Self-Care Portal
- [Visa CEDP: Create an enhanced data template on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/visa-cedp-create-an-enhanced-data-template-on-the-self-care-portal.md): Self-Care Portal
- [Edit an enhanced data template on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/edit-an-enhanced-data-template.md): Self-Care Portal
- [Deactivate an enhanced data template on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/deactivate-an-enhanced-data-template.md): Self-Care Portal
- [Add a custom field on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/add-a-custom-field-on-the-self-care-portal.md): Self-Care Portal
- [Edit a custom field on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/edit-a-custom-field-on-the-self-care-portal.md): Self-Care Portal
- [Delete a custom field on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/delete-a-custom-field-on-the-self-care-portal.md): Self-Care Portal
- [Create a predefined tip on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/create-a-predefined-tip-on-the-self-care-portal.md): Self-Care Portal
- [Require CVV for customer payments on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/require-cvv-for-customer-payments-on-the-self-care-portal.md): Self-Care Portal
- [Enable keyed transactions on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/enable-keyed-transactions-on-the-self-care-portal.md): Self-Care Portal
- [Configure signature requirements for card-present transactions on the Self-Care Portal](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/transaction-management/configure-signature-requirements-for-card-present-transactions-on-the-self-care-portal.md): Self-Care Portal
- [Devices](https://support.payroc.com/en-US/core-products/payroc-gateway/devices.md): Accept payments with supported payment devices.
- [AXIUM DX4000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx4000.md)
- [Void a transaction on your AXIUM device](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/void-a-transaction.md): Payroc App on AXIUM DX8000, DX4000, and EX8000 devices
- [Run a refund on your AXIUM device](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/run-a-refund.md): Payroc App on AXIUM DX8000 and DX4000 devices
- [Add a new user on your AXIUM device](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/add-a-new-user.md): Payroc App on AXIUM DX8000 and DX4000 devices
- [Change the print mode on your AXIUM device](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/change-the-print-mode.md): Payroc App on AXIUM DX8000 and DX4000 devices
- [View a transaction report on your AXIUM device](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/view-a-transaction-report.md): Payroc App on AXIUM DX8000, DX4000, and EX8000 devices
- [Connect your AXIUM device to the internet](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/connect-to-your-wireless-network.md): Payroc App on AXIUM DX8000, DX4000, and EX8000 devices
- [AXIUM DX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000.md)
- [AXIUM DX8000 Quick Start Guide](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/quick-start-guide.md): Payroc App on an AXIUM DX8000 device
- [Run a cash sale on your AXIUM device](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/run-a-sale-with-cash.md): Payroc App on AXIUM DX8000 and EX8000 devices
- [Turn on your AXIUM DX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/turn-on-your-device.md): Payroc App on an AXIUM DX8000 device
- [Turn off your AXIUM DX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/turn-off-your-device.md): Payroc App on an AXIUM DX8000 device
- [Display the battery percentage on your AXIUM DX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/display-the-battery-percentage-of-your-device.md): Payroc App on an AXIUM DX8000 device
- [Charge your AXIUM DX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/charge-your-device.md): Payroc App on an AXIUM DX8000 device
- [Replace the printer paper on your AXIUM DX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/replace-the-printer-paper.md): Payroc App on an AXIUM DX8000
- [Adjust the screen brightness on your AXIUM DX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/adjust-the-screen-brightness.md): Payroc App on an AXIUM DX8000 device
- [My AXIUM DX8000 won't print transaction receipts](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/my-device-wont-print-transaction-receipts.md): Payroc App on an AXIUM DX8000 device
- [My AXIUM DX8000 won't turn on](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/my-device-wont-turn-on.md): Payroc App on an AXIUM DX8000 device
- [My AXIUM DX8000 won't connect to my wireless network](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-dx8000/my-device-wont-connect-to-my-network.md): Payroc App on an AXIUM DX8000 device
- [AXIUM EX8000](https://support.payroc.com/en-US/core-products/payroc-gateway/devices/axium-ex8000.md)
- [Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus.md): Accept payments, manage inventory, and view reports.
- [Web portal: Account management](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management.md): Manage your account settings from your desktop.
- [Log in to Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/log-in-to-roc-terminal.md): Roc Terminal+ web portal
- [Link your QuickBooks account to Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/link-your-quickbooks-account-to-roc-terminal.md): Roc Terminal+ web portal
- [Unlink your QuickBooks account from Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/unlink-your-quickbooks-account-from-roc-terminal.md): Roc Terminal+ web portal
- [Sync your Roc Terminal+ transactions with QuickBooks](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/sync-your-roc-terminal-transactions-with-quickbooks.md): Roc Terminal+ web portal
- [Web portal: Virtual Terminal](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-virtual-terminal.md): Accept payments from your desktop with the Virtual Terminal.
- [Create a subscription on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-virtual-terminal/create-a-subscription-on-roc-terminal-plus.md): Roc Terminal+ web portal
- [Edit a subscription on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-virtual-terminal/edit-the-details-of-a-subscription.md): Roc Terminal+ web portal
- [Pause, deactivate, or activate a subscription on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-virtual-terminal/pause-deactivate-or-activate-a-subscription.md): Roc Terminal+ web portal
- [Run a bank transfer payment on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-virtual-terminal/run-a-bank-transfer-payment.md): Roc Terminal+ web portal
- [Create a recurring bank transfer payment on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-virtual-terminal/create-a-recurring-bank-transfer-payment.md): Roc Terminal+ web portal
- [View your customers' bank transfer payments](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-virtual-terminal/view-your-customers-bank-transfer-payments.md)
- [Configure your batch settings on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/configure-your-batch-settings.md): Roc Terminal+ web portal
- [Combine multiple batch reports into one report on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/combine-multiple-batch-reports-into-one-report.md): Roc Terminal+ web portal
- [Configure custom fields for transactions with Roc Terminal+ on a device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/add-custom-fields-to-your-transactions.md): Roc Terminal+ web portal
- [Customize receipts for Roc Terminal+ on a device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/customize-the-header-and-footer-of-your-receipts.md): Roc Terminal+ web portal
- [Add an inventory item to Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/add-an-inventory-item.md): Roc Terminal+ web portal
- [Edit, duplicate, or delete an inventory item](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/edit-duplicate-or-delete-an-inventory-item.md)
- [Manage your inventory on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/manage-your-inventory.md): Roc Terminal+ web portal
- [Web portal: Device configuration](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration.md): Configure device settings from your desktop.
- [Set up tips for Roc Terminal+ on a device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/set-up-tips-for-your-device.md): Roc Terminal+ web portal
- [Set up tip reporting for your staff members on a Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/set-up-tip-reporting-for-your-staff-members.md): Roc Terminal+ web portal
- [Split a payment on Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/split-a-payment.md): Roc Terminal+ web portal, N950, N950-S, and X800 devices
- [Set up automatic change calculation for Roc Terminal+ on a device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/set-up-automatic-change-calculation-for-cash-sales.md): Roc Terminal+ web portal
- [Configure receipt settings for Roc Terminal+ on a device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/configure-receipt-settings-for-your-device.md): Roc Terminal+ web portal
- [Configure signature settings for Roc Terminal+ on a device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/configure-signature-settings-for-roc-terminal-plus-on-a-device.md): Roc Terminal+ web portal
- [Configure sleep settings for a Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/configure-sleep-settings-for-your-device.md): Roc Terminal+ web portal
- [Devices](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices.md): Accept payments with supported payment devices.
- [Newland N950](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950.md)
- [Dual pricing](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/dual-pricing.md): View articles about Roc Terminal+ dual pricing mode.
- [Run a sale with dual pricing on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing/roc-terminal-run-a-sale.md): Roc Terminal+ dual pricing on N950, N950-S, and X800 devices
- [Run a refund with dual pricing on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing/dual-pricing-run-a-refund.md): Roc Terminal+ dual pricing on N950, N950-S, and X800 devices
- [Void a transaction with dual pricing on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing/dual-pricing-void-a-transaction.md): Roc Terminal+ dual pricing on N950, N950-S, and X800 devices
- [Create a pre-authorization with dual pricing on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing/dual-pricing-run-a-pre-authorization.md): Roc Terminal+ dual pricing on N950, N950-S, and X800 devices
- [Capture a pre-authorization with dual pricing on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing/dual-pricing-capture-a-pre-authorization.md): Roc Terminal+ dual pricing on N950, N950-S, and X800 devices
- [Print a presale ticket with dual pricing from your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing/dual-pricing-print-a-presale-ticket.md): Roc Terminal+ dual pricing on N950, N950-S, and X800 devices
- [Newland N950 Quick Start Guide](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/n950-quick-start-guide.md): Roc Terminal+ on an N950 device
- [Download a parameter update to your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/download-a-parameter-update-to-a-device.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Run a credit card sale on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/run-a-credit-sale.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Run a debit card sale on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/run-a-debit-sale.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Void a transaction on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/void-a-transaction.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Refund a transaction](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/refund-a-transaction.md): Use Roc Terminal+ to refund a transaction.
- [Run a pre-authorization on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/run-a-pre-authorization.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Capture a pre-authorization on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/capture-a-pre-authorization.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Print a presale ticket on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/print-a-presale-ticket.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Find the EPI of your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/find-the-epi-of-your-device.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Switch MID on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/switch-mid-on-your-device.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Add or remove a MID from your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/add-or-remove-a-mid.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Reset your password on your Roc Terminal+ device with multi-MID](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/reset-your-password-on-your-multi-mid-device.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Roc Terminal+ Master Passcode](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/roc-terminal-master-passcode.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [My Newland N950 can't connect to my wireless network](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/my-n950-cant-connect-to-my-wireless-network.md): Roc Terminal+ on an N950 device
- [My Newland N950 doesn't turn on](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/my-n950-doesnt-turn-on.md): Roc Terminal+ on an N950 device
- [Clear a pending transaction on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/clear-a-pending-transaction.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Turn sound on and off on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/turn-sound-on-and-off-on-your-device.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Download a parameter update to your Roc Terminal+ device with multi-MID](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/download-a-parameter-update-to-a-multi-mid-device.md): Roc Terminal+ on N950, N950-S, and X800 devices
- [Newland N950-S](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s.md)
- [Dual pricing](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s/dual-pricing.md): View articles about Roc Terminal+ dual pricing mode.
- [Newland N950-S Quick Start Guide](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s/n950-s-quick-start-guide.md): Roc Terminal+ on an N950-S device
- [Newland P180 Quick Start Guide](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s/p180-quick-start-guide.md): Roc Terminal+ on an N950-S device
- [Connect your Newland N950-S to your network](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s/connect-your-n950-s-to-your-network.md): Roc Terminal+ on an N950-S device
- [My Newland N950-S doesn't turn on](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s/my-n950-s-doesnt-turn-on.md): Roc Terminal+ on an N950-S device
- [Resolve SIM connectivity issues on your device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s/resolve-sim-connectivity-issues-on-your-device.md)
- [Newland X800](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800.md)
- [Dual pricing](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing.md): View articles about Roc Terminal+ dual pricing mode.
- [Newland X800 Quick Start Guide](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/x800-quick-start-guide.md): Roc Terminal+ on an X800 device
- [Cash Drawer and Scanner Quick Start Guide](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/cash-drawer-and-scanner-quick-start-guide.md): Roc Terminal+ on an X800 device
- [My Newland X800 doesn't turn on](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/my-x800-doesnt-turn-on.md): Roc Terminal+ on an X800 device
- [My Newland X800 isn't charging on the docking station](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/my-x800-isnt-charging-on-the-docking-station.md): Roc Terminal+ on an X800 device
- [My Newland X800 can't connect to my wireless network](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/my-x800-cant-connect-to-my-wireless-network.md): Roc Terminal+ on an X800 device
- [The navigation bar on my Newland X800 has disappeared](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/the-navigation-bar-on-my-x800-has-disappeared.md): Roc Terminal+ on an X800 device
- [Mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app.md): Accept payments from your phone or tablet.
- [Download a parameter update to the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/download-a-parameter-update-to-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Run a sale using the inventory on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/run-a-sale-using-the-inventory-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Run a keyed card sale on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/run-a-keyed-card-sale-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Run a cash sale on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/run-a-cash-sale-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Run a QR Pay sale on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/run-a-qr-pay-sale-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Create and share a payment link on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/create-and-share-a-payment-link-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Create and share an e-invoice on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/create-and-share-an-e-invoice-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Pair an RCKT reader with the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/pair-an-rckt-reader.md): Roc Terminal+ mobile app
- [Run a sale with a RCKT reader on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/run-a-sale-with-a-rckt-reader-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Refund a transaction on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/refund-a-transaction-roc-terminal-mobile.md): Roc Terminal+ mobile app
- [Run an unreferenced refund on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/run-an-unreferenced-refund-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Close a batch on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/close-a-batch.md): Roc Terminal+ mobile app
- [View previous batches on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/view-previous-batches.md): Roc Terminal+ mobile app
- [View transactions on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/view-transactions.md): Roc Terminal+ mobile app
- [View your payment links, e-invoice payments, and QR payments on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/view-your-payment-links-e-invoice-payments-and-qr-payments-on-the-roc-terminal-mobile-app.md): Roc Terminal+ mobile app
- [Resend a receipt from the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/resend-a-receipt.md): Roc Terminal+ mobile app
- [Roc Services](https://support.payroc.com/en-US/core-products/roc-services.md): Send estimates and invoices, schedule appointments, and accept payments on the go.
- [Web portal](https://support.payroc.com/en-US/core-products/roc-services/web-portal.md): Manage estimates, invoices, and appointments from your desktop.
- [Getting started](https://support.payroc.com/en-US/core-products/roc-services/web-portal/getting-started.md): Learn how to access and navigate the Roc Services web portal.
- [Log in to the Roc Services web portal](https://support.payroc.com/en-US/core-products/roc-services/web-portal/getting-started/log-in-to-roc-services.md): Roc Services web portal
- [I forgot my password for Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/getting-started/i-forgot-my-password-for-roc-services.md)
- [Account management](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management.md): Manage your account settings
- [User privileges in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/user-privileges.md): Roc Services web portal
- [Add a user to Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/add-a-user.md): Roc Services web portal
- [Edit a user in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/edit-a-user.md): Roc Services web portal
- [Add a customer to Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/add-a-customer.md): Roc Services web portal
- [Edit a customer's details in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/edit-a-customers-details.md): Roc Services web portal
- [Add your own payment method to Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/add-your-own-payment-method.md): Roc Services web portal
- [Virtual Terminal](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal.md): Accept payments with the Virtual Terminal.
- [Run a sale with the Roc Services Virtual Terminal](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-sale-with-the-roc-services-virtual-terminal.md): Roc Services web portal
- [Run a cash sale with the Roc Services Virtual Terminal](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-cash-sale.md): Roc Services web portal
- [Run a card reader sale with Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-sale-with-a-card-reader.md): Roc Services web portal
- [Run a keyed card sale in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-sale-with-keyed-card-details.md): Roc Services web portal
- [Run a sale with saved payment details in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-sale-and-save-the-customers-card-details.md): Roc Services web portal
- [Run a bank transfer sale in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-sale-with-bank-account-details.md): Roc Services web portal
- [Run a referenced refund from the Virtual Terminal in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-referenced-refund.md): Roc Services web portal
- [Create and send an invoice from the Virtual Terminal in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/estimates-and-invoices/create-and-send-an-invoice-from-the-virtual-terminal.md): Roc Services web portal
- [Delete an open order from Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/delete-an-open-order.md): Roc Services web portal
- [Run a sale with saved payment details](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-sale-with-saved-payment-details.md)
- [Estimates and invoices](https://support.payroc.com/en-US/core-products/roc-services/web-portal/estimates-and-invoices.md): Create and send estimates and invoices.
- [Create and send an estimate in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/estimates-and-invoices/create-and-send-an-estimate.md): Roc Services web portal
- [Create an invoice](https://support.payroc.com/en-US/core-products/roc-services/web-portal/estimates-and-invoices/create-an-invoice.md): Roc Services web portal
- [Convert an estimate to an invoice in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/estimates-and-invoices/convert-an-estimate-to-an-invoice.md): Roc Services web portal
- [Create an appointment and send an estimate in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/create-an-appointment-and-send-an-estimate.md): Roc Services web portal
- [Create an appointment and link it to an existing invoice in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/create-an-appointment-and-link-it-to-an-existing-invoice.md): Roc Services web portal
- [Appointments](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments.md): Schedule and manage your appointments.
- [Complete an appointment in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/complete-an-appointment.md): Roc Services web portal
- [View an appointment in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/view-an-appointment.md): Roc Services web portal
- [View a customer's appointments in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/view-a-customers-appointments.md): Roc Services web portal
- [Edit an appointment in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/edit-an-appointment.md): Roc Services web portal
- [Cancel or delete an appointment in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/cancel-or-delete-an-appointment.md): Roc Services web portal
- [Change the default reminder time in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/appointments/change-the-default-reminde-time.md): Roc Services web portal
- [Subscriptions](https://support.payroc.com/en-US/core-products/roc-services/web-portal/subscriptions.md): Take repeat payments from customers.
- [Create and assign a subscription plan on the Roc Services web portal](https://support.payroc.com/en-US/core-products/roc-services/web-portal/subscriptions/create-and-assign-a-subscription-plan-on-the-roc-services-web-portal.md): Roc Services web portal
- [Transaction management](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management.md): Manage your transactions.
- [Create a catalog item in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/create-a-catalog-item.md): Roc Services web portal
- [View your transaction report in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/view-your-transaction-report.md): Roc Services web portal
- [Add a tax in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/add-a-tax.md): Roc Services web portal
- [Add a discount code in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/add-a-discount-code.md): Roc Services web portal
- [Edit a discount code in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/edit-a-discount-code.md): Roc Services web portal
- [Add a predefined tip amount in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/add-a-predefined-tip-amount.md): Roc Services web portal
- [Edit a predefined net term in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/edit-a-predefined-net-term.md): Roc Services web portal
- [Edit a predefined tip in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/edit-a-predefined-tip.md): Roc Services web portal
- [Add a predefined net term in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/add-a-predefined-net-term.md): Roc Services web portal
- [Delete an open order from Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/transaction-management/delete-an-unpaid-order.md): Roc Services web portal
- [Devices](https://support.payroc.com/en-US/core-products/roc-services/devices.md): Accept payments with supported payment devices.
- [AXIUM DX8000](https://support.payroc.com/en-US/core-products/roc-services/devices/axium-dx8000.md)
- [Axium DX8000 Quick Start Guide](https://support.payroc.com/en-US/core-products/roc-services/devices/axium-dx8000/axium-dx8000-quick-start-guide.md): Roc Services on an AXIUM DX8000 device
- [BBPOS Chipper 3X](https://support.payroc.com/en-US/core-products/roc-services/devices/bbpos-chipper-3x.md)
- [Chipper 3X Quick Start Guide](https://support.payroc.com/en-US/core-products/roc-services/devices/bbpos-chipper-3x/chipper-3x-quick-start-guide.md): Roc Services mobile app
- [My mobile device can't connect to my Chipper 3X](https://support.payroc.com/en-US/core-products/roc-services/devices/bbpos-chipper-3x/my-mobile-device-cant-connect-to-my-chipper-3x.md): Roc Services mobile app
- [My Chipper 3X doesn't turn on](https://support.payroc.com/en-US/core-products/roc-services/devices/bbpos-chipper-3x/my-chipper-3x-doesnt-turn-on.md): Roc Services mobile app
- [Mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app.md): Accept payments from your phone or tablet.
- [Download the Roc Services Mobile App](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/download-the-roc-services-mobile-app.md): Roc Services mobile app
- [Add a customer on the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/add-a-customer-on-the-roc-services-mobile-app.md)
- [Run a sale and save the customer's card details](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/run-a-sale-and-save-the-customers-card-details.md)
- [Run a sale with a customer's saved card on the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/run-a-sale-with-a-customers-saved-card-on-the-roc-services-mobile-app.md)
- [Run a keyed card sale on the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/run-a-sale-with-keyed-card-details.md): Roc Services mobile app
- [Run a bank transfer sale on the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/run-a-sale-with-bank-account-details.md): Roc Services mobile app
- [Run a cash sale on the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/run-a-cash-sale.md): Roc Services mobile app
- [Run a referenced refund on the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/run-a-referenced-refund-on-the-roc-services-mobile-app.md)
- [Set up your catalog in the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/set-up-your-catalog-in-the-roc-services-mobile-app.md)
- [Add an item to the catalog on Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/add-an-item-to-the-catalog-on-roc-services-mobile-app.md)
- [View your transaction history on the Roc Services mobile app](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/view-your-transaction-history-on-the-roc-services-mobile-app.md)
- [Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving.md): Create fundraising campaigns and manage donations.
- [Set up your Roc Giving account](https://support.payroc.com/en-US/core-products/roc-giving/set-up-your-roc-giving-account.md): Roc Giving
- [Log in to your Roc Giving account](https://support.payroc.com/en-US/core-products/roc-giving/log-in-to-your-roc-giving-account.md): Roc Giving
- [Update your Roc Giving account information](https://support.payroc.com/en-US/core-products/roc-giving/update-your-roc-giving-account-information.md): Roc Giving
- [Change your Roc Giving account password](https://support.payroc.com/en-US/core-products/roc-giving/change-your-roc-giving-account-password.md): Roc Giving
- [Reset your Roc Giving account password](https://support.payroc.com/en-US/core-products/roc-giving/reset-your-roc-giving-account-password.md): Roc Giving
- [Update your campaign name in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/update-your-campaign-name-in-roc-giving.md): Roc Giving
- [Deactivate a campaign in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/deactivate-a-campaign-in-roc-giving.md): Roc Giving
- [Reactivate a campaign in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/reactivate-a-campaign-in-roc-giving.md): Roc Giving
- [Create a default design template in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/create-a-default-design-template-in-roc-giving.md): Roc Giving
- [Customize your campaign design in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/customize-your-campaign-design-in-roc-giving.md): Roc Giving
- [Configure your campaign settings in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/configure-your-campaign-settings-in-roc-giving.md): Roc Giving
- [Customize your campaign policy](https://support.payroc.com/en-US/core-products/roc-giving/customize-your-campaign-policy.md): Roc Giving
- [Add a campaign in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/add-a-campaign-in-roc-giving.md)
- [Share a campaign in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/share-a-campaign-in-roc-giving.md): Roc Giving
- [Update your organization information in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/update-your-organization-information-in-roc-giving.md): Roc Giving
- [Add a team member in Roc Giving](https://support.payroc.com/en-US/core-products/roc-giving/add-a-team-member-in-roc-giving.md): Roc Giving

## Payroc Insights

- [Payroc Insights](https://support.payroc.com/en-US/payroc-insights.md): Access your settlement reports, monthly statements, and 1099 K forms.
- [Getting started](https://support.payroc.com/en-US/payroc-insights/getting-started.md): Learn how to access and navigate Payroc Insights.
- [Register for Payroc Insights](https://support.payroc.com/en-US/payroc-insights/getting-started/register-for-payroc-insights.md)
- [Sign in to Payroc Insights](https://support.payroc.com/en-US/payroc-insights/getting-started/sign-in-to-payroc-insights.md)
- [Reset your password in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/getting-started/reset-your-password-in-payroc-insights.md)
- [View your dashboard in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/getting-started/view-your-dashboard-in-payroc-insights.md)
- [Account management](https://support.payroc.com/en-US/payroc-insights/account-management.md): Manage your account settings.
- [Order printer paper in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/account-management/order-printer-paper-in-payroc-insights.md): Payroc Insights
- [Create a support case in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/account-management/create-a-support-case-in-payroc-insights.md)
- [View your support cases in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/account-management/view-your-support-cases-in-payroc-insights.md): Payroc Insights
- [Reports](https://support.payroc.com/en-US/payroc-insights/reports.md): Run settlement reports.
- [View your ACH deposits for card transactions in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-your-ach-deposits-for-card-transactions-in-payroc-insights.md)
- [View batch information in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-your-daily-settlements-in-payroc-insights.md)
- [View your retrieval requests and chargebacks in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-your-retrieval-requests-and-chargebacks-in-payroc-insights.md)
- [View your PCI compliance status in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-your-pci-compliance-status-in-payroc-insights.md)
- [View the details of your transactions in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-the-details-of-your-transactions-in-payroc-insights.md)
- [View transactions by location for your KioSoft account in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-transactions-by-location-for-your-kiosoft-account-in-payroc-insights.md)
- [Statements and billing](https://support.payroc.com/en-US/payroc-insights/statements-and-billing.md): View your statements and tax documents.
- [What is a 1099-K?](https://support.payroc.com/en-US/payroc-insights/statements-and-billing/what-is-a-1099-k.md): Payroc Insightss
- [View your 1099-K form on Payroc Insights](https://support.payroc.com/en-US/payroc-insights/statements-and-billing/view-your-1099-k-form-on-payroc-insights.md): Payroc Insights
- [Set up your 1099-K delivery method](https://support.payroc.com/en-US/payroc-insights/statements-and-billing/set-up-your-1099-k-delivery-method.md): Payroc Insights
- [Download your statement in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/statements-and-billing/download-your-statement-in-payroc-insights.md)
- [Fees in your statement](https://support.payroc.com/en-US/account-management/statements-and-funding/fees-in-your-statement.md)
- [Understand your statement](https://support.payroc.com/en-US/account-management/statements-and-funding/understand-your-statement.md): Identify your Payroc merchant statement using the cover-page address position and your pricing structure, then choose the matching breakdown.
- [Statement B: understand your Payroc merchant statement](https://support.payroc.com/en-US/account-management/statements-and-funding/statement-b.md): For statements with the Payroc address at the upper-left of the cover page. Check the statement-identification guide before using this breakdown.
- [Statement A: understand your Payroc merchant statement](https://support.payroc.com/en-US/account-management/statements-and-funding/statement-a.md): For statements with the Payroc address at the top-right of the cover page. Check the statement-identification guide before using this breakdown.
- [InTouch Notifications](https://support.payroc.com/en-US/payroc-insights/intouch-notifications.md): Receive email and SMS notifications when events occur on your account.
- [Schedule your InTouch Notifications](https://support.payroc.com/en-US/payroc-insights/intouch-notifications/schedule-your-intouch-notifications.md): Choose when you want to receive notifications from Payroc Insights.
- [Update your InTouch Notifications settings in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/intouch-notifications/update-your-intouch-notifications-settings-in-payroc-insights.md)
- [Set up InTouch Notifications for retrieval requests and chargebacks](https://support.payroc.com/en-US/payments-fundamentals/disputes/set-up-intouch-notifications-for-retrieval-requests-and-chargebacks.md)

## Account Management

- [Account Management](https://support.payroc.com/en-US/account-management.md): Manage your account settings and access support resources.
- [Statements and Funding](https://support.payroc.com/en-US/account-management/statements-and-funding.md): Learn more about your statements and what can affect your deposits.
- [Funding schedule for card transactions](https://support.payroc.com/en-US/account-management/statements-and-funding/funding-schedule-for-card-transactions.md)
- [Funding schedule for ACH transactions](https://support.payroc.com/en-US/account-management/statements-and-funding/funding-schedule-for-ach-transactions.md)
- [Deposit amount doesn’t match transaction amount: Held funds](https://support.payroc.com/en-US/account-management/statements-and-funding/deposit-amount-doesn-t-match-transaction-amount-held-funds.md)
- [Liens and levies](https://support.payroc.com/en-US/account-management/statements-and-funding/liens-and-levies.md)
- [Backup withholding](https://support.payroc.com/en-US/account-management/statements-and-funding/backup-withholding.md)
- [Update your bank account details](https://support.payroc.com/en-US/account-management/statements-and-funding/update-your-bank-account-details.md)
- [Update your business information with the IRS](https://support.payroc.com/en-US/account-management/statements-and-funding/update-your-business-information-with-the-irs.md)
- [Set up your ACHeck21 account](https://support.payroc.com/en-US/account-management/statements-and-funding/set-up-your-acheck21-account.md): ACHeck21
- [Log in to your ACHeck21 account](https://support.payroc.com/en-US/account-management/statements-and-funding/log-in-to-your-acheck21-account.md): ACHeck21
- [View your ACH deposits and withdrawals on the ACHeck21 portal](https://support.payroc.com/en-US/account-management/statements-and-funding/view-your-ach-deposits-and-withdrawals-on-the-acheck21-portal.md): ACHeck21
- [Contact us](https://support.payroc.com/en-US/account-management/contact-us.md): Account management
- [Password best practices](https://support.payroc.com/en-US/account-management/password-best-practice.md): Account management
- [Update your Doing Business As name and address](https://support.payroc.com/en-US/account-management/update-your-doing-business-as-name-and-address.md)
- [Close your Payroc account](https://support.payroc.com/en-US/account-management/close-your-payroc-account.md): Account management
- [Complete a voice authorization](https://support.payroc.com/en-US/account-management/complete-a-voice-authorization.md): Account management

## Payments Fundamentals

- [Payments Fundamentals](https://support.payroc.com/en-US/payments-fundamentals.md): Learn about payment processing and industry concepts.
- [PCI Compliance](https://support.payroc.com/en-US/payments-fundamentals/pci-compliance.md): Learn how to comply with PCI rules and keep your systems secure.
- [PCI DSS compliance](https://support.payroc.com/en-US/payments-fundamentals/pci-compliance/pci-dss-compliance.md): Payments fundamentals
- [SecureTrust PCI Manager](https://support.payroc.com/en-US/payments-fundamentals/pci-compliance/securetrust-pci-manager.md): Payments fundamentals
- [PCI compliance fees](https://support.payroc.com/en-US/payments-fundamentals/pci-compliance/pci-compliance-fees.md)
- [CEDP](https://support.payroc.com/en-US/payments-fundamentals/cedp.md): Learn more about Visa’s Commercial Enhanced Data Program (CEDP).
- [Understanding the Visa Commercial Enhanced Data Program (CEDP)](https://support.payroc.com/en-US/payments-fundamentals/cedp/understanding-the-visa-commercial-enhanced-data-program-cedp.md): Payments fundamentals
- [CEDP: FAQs](https://support.payroc.com/en-US/payments-fundamentals/cedp/cedp-faqs.md): Payments fundamentals
- [Disputes](https://support.payroc.com/en-US/payments-fundamentals/disputes.md): Learn more about the dispute process.
- [Disputes](https://support.payroc.com/en-US/payments-fundamentals/disputes/disputes-overview.md)
- [Retrieval requests](https://support.payroc.com/en-US/payments-fundamentals/disputes/retrieval-requests.md)
- [Respond to a retrieval request](https://support.payroc.com/en-US/payments-fundamentals/disputes/respond-to-a-retrieval-request.md)
- [Chargebacks](https://support.payroc.com/en-US/payments-fundamentals/disputes/chargebacks.md)
- [Avoid chargebacks](https://support.payroc.com/en-US/payments-fundamentals/disputes/avoid-chargebacks.md)
- [Respond to a chargeback](https://support.payroc.com/en-US/payments-fundamentals/disputes/respond-to-a-chargeback.md)
- [Pre-arbitration](https://support.payroc.com/en-US/payments-fundamentals/disputes/pre-arbitration.md)
- [Arbitration](https://support.payroc.com/en-US/payments-fundamentals/disputes/arbitration.md)
- [Surcharges](https://support.payroc.com/en-US/payments-fundamentals/surcharges.md): Learn more about credit card surcharges and how to set them up.
- [Set up credit card surcharges](https://support.payroc.com/en-US/payments-fundamentals/surcharges/set-up-credit-card-surcharges.md)

## Partners

- [Partners](https://support.payroc.com/en-US/partners.md): Access resources and tools for our Partners.
- [Add your own logo to the Payroc App](https://support.payroc.com/en-US/partners/add-your-own-logo-to-the-payroc-app.md): Replace the Payroc logo on the Payroc App idle screen and header with your own logo by uploading it to your partner account.

## Articles

- [Payroc Glossary](https://support.payroc.com/en-US/payroc-glossary.md)

## Optional

- [Full help library](https://support.payroc.com/llms-full.txt): The Markdown of every page, in one file.
- [en-US index](https://support.payroc.com/en-US/index.md): Every en-US page, linked to its Markdown copy.