- Log in to https://terminalplus.rocpos.com/login.
- On the side menu, select Virtual Terminal.
- From the EPI dropdown menu, select the endpoint identifier (EPI) of your virtual terminal.
- Select MANAGE.
- Select the Recurring Billing tab.
- (Optional) Search for the subscription using one of the following criteria:
- Payment ID
- Customer’s phone number
- Customer’s email address
- Last four digits of the customer’s card
- (Optional) Filter subscriptions based on the date you created them:
-
ALL - View all subscriptions.
-
Recent - View subscriptions that you created in the last 24 hours.
-
Today - View subscriptions that you created today.
-
MTD - View subscriptions that you created this month.
-
YTD - View subscriptions that you created this year.
-
Yesterday - View subscriptions that you created yesterday.
-
Last Month -View subscriptions that you created last month.
-
Current Week - View subscriptions that you created this week.
-
Last Week - View subscriptions that you created last week.
-
Custom (Within Last 90 Days) - View subscriptions that you created in the last 90 days. You can adjust the date range if you need to.
-
Custom (Older Than 90 Days) - View subscriptions that you created over 90 days ago. You can adjust the date range if you need to.
- Select the payment ID.
- Manage the customer’s subscription:
- To pause the subscription, select PAUSE.
- To deactivate the subscription, select DEACTIVATE.
- To activate the subscription, select ACTIVATE.
