You can use the virtual terminal in the Roc Terminal+ web portal to edit the details of a customer’s subscription, for example:

• Subscription details
• Notification preferences
• Card details
• Billing and shipping details

To edit the details of a subscription, complete the following steps:

1. Log in to https://terminalplus.rocpos.com/login.
2. On the side menu, select Virtual Terminal.
3. From the EPI dropdown menu, select the endpoint identifier (EPI) of your virtual terminal.
4. Select MANAGE.
5. Select the Recurring Billing tab. 

6. (Optional) Search for the subscription using one of the following criteria:
   • Payment ID
   • Customer’s phone number
   • Customer’s email address
   • Last four digits of the customer’s card 
7. (Optional) Filter subscriptions based on the date you created them:
   • ALL - View all subscriptions.
   • Recent - View subscriptions that you created in the last 24 hours.
   • Today - View subscriptions that you created today.
   • MTD - View subscriptions that you created this month.
   • YTD - View subscriptions that you created this year.
   • Yesterday - View subscriptions that you created yesterday.
   • Last Month -View subscriptions that you created last month.
   • Current Week - View subscriptions that you created this week.
   • Last Week - View subscriptions that you created last week.
   • Custom (Within Last 90 Days) - View subscriptions that you created in the last 90 days. You can adjust the date range if you need to.
   • Custom (Older Than 90 Days) - View subscriptions that you created over 90 days ago. You can adjust the date range if you need to.
8. Next to the subscription that you want to edit, select , and then select Edit Payment.
9. Edit the details of the subscription.
10. Select UPDATE.