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    • Log in to the Self-Care Portal

      Go to https://payments.payroc.com/merchant/selfcare/ . Enter your merchant ID. Enter your username.  Enter your password. Select LOGIN.  Note: If you've forgotten...

      October 24th, 2025 986 views 1 likes

    • Update the auto-batch time

      You can use the Self-Care Portal to set the time that we automatically close your batches for card transactions.  To...

      November 12th, 2025 448 views 0 likes

    • Block a card

      You can use the Self-Care Portal to block a customer’s card to prevent them from using it in future transactions....

      September 9th, 2025 784 views 1 likes

    • Unblock a card

      Important: If a card is blocked by a processing rule, you can't unblock it in the Self-Care Portal. To unblock...

      September 9th, 2025 563 views 1 likes

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