# Reset your password in Payroc Insights

1. Go to [https://payroc.partnerengage.com](https://payroc.partnerengage.com/).
2. Select **Forgot password?**.
3. Enter your email address.
4. Select **Send reset link**.
5. Locate the password reset email that we sent to you from [noreply@payroc.com](mailto:noreply@payroc.com).

**Note:** If you don't receive the email after 15 minutes, check your spam folder. If you still can't locate the email, call **1-888-477-4500** or email [cs@payroc.com](mailto:cs@payroc.com).

1. In your email, select **Reset Password**.
2. In the New password box, enter your new password. Your password must be between 12 and 128 characters and contain at least:
   - One uppercase letter.
   - One lowercase letter.
   - One number from 0 to 9.
   - One special character.
3. In the Confirm new password box, reenter your new password.
4. Select **Continue**.

After you update your password, you can return to the sign-in page to sign in with your new password.

## Related articles

- [Register for Payroc Insights](https://support.payroc.com/en-US/payroc-insights/getting-started/register-for-payroc-insights.md)
- [View your ACH deposits for card transactions in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-your-ach-deposits-for-card-transactions-in-payroc-insights.md)
- [Create a support case in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/account-management/create-a-support-case-in-payroc-insights.md)

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From [Payroc Support](https://support.payroc.com/en-US/payroc-insights/getting-started/reset-your-password-in-payroc-insights). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).