# Create a support case in Payroc Insights

1. Sign in to [https://payroc.partnerengage.com](https://payroc.partnerengage.com/).
2. From the navigation menu, select **My Cases**.
3. Select **Create New Case**.
4. In the **Subject** field, enter a brief description of your issue.
5. In the **Description** field, enter the details of your issue.
6. (Optional) To attach supporting documents, select **File Upload**, and then select the files you want to attach.
7. Select **Submit**.

## Related articles

- [View your ACH deposits for card transactions in Payroc Insights](https://support.payroc.com/en-US/payroc-insights/reports/view-your-ach-deposits-for-card-transactions-in-payroc-insights.md)
- [View transactions on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/view-transactions.md)

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From [Payroc Support](https://support.payroc.com/en-US/payroc-insights/account-management/create-a-support-case-in-payroc-insights). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).