# Reset your Roc Terminal+ account password

1. Go to [https://terminalplus.rocpos.com/login](https://terminalplus.rocpos.com/login).
2. Select **Forgot Password**.
3. Enter your username.
   
   > **Note:** If you forgot your username, go to [Request your Roc Terminal+ account username](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/request-your-roc-terminal-plus-account-username.md).
4. Select **SUBMIT**.
5. Locate the password reset email that we sent from noreply@rocpos.com.
6. In the email, open the password reset link.
7. Enter your new password. Your password must contain at least 12 characters and include at least one:
   
   - Uppercase letter
   - Lowercase letter
   - Number
   - Special character
8. Reenter your new password.
9. Select **CONFIRM**.

## Related articles

- [Log in to Roc Terminal+](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/log-in-to-roc-terminal.md)
- [Request your Roc Terminal+ account username](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/request-your-roc-terminal-plus-account-username.md)
- [Unlock your Roc Terminal+ account](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/unlock-your-roc-terminal-plus-account.md)
- [Reset your password on your Roc Terminal+ device with multi-MID](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/reset-your-password-on-your-multi-mid-device.md)

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From [Payroc Support](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-account-management/reset-your-roc-terminal-plus-account-password). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).