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Updated 2026-07-27

Newland X800 Quick Start Guide

Roc Terminal+ on an X800 device

Set up your X800 device with Roc Terminal+.

X800 front and back with card readers, power button, Menu icon, Back button, paper outlet, and battery cover labeled

Getting started

Step 1. Charge your device

To charge your device, you can use the docking station or use a USB-C cable.

Use the docking station

  1. Plug the docking station into a power outlet.
  2. Place your device on the docking station.

Use a USB-C cable

  1. Insert the USB-C cable into USB-C port on the side of your device.
  2. Plug the other end of the cable into a power outlet.

Step 2. Turn on your device

  • Press and hold the power button until the device turns on.

Step 3. Connect your device to your wireless network

  1. From the home screen, tap Main Menu ≡.
  2. Tap Settings, and then tap WiFi Config.
  3. Tap the name of your wireless network.
  4. Type the password for your wireless network.
  5. Tap Connect.

Troubleshooting

My device can’t connect to my wireless network

  • Make sure that your device is close to your router, and then try to connect your device to your network again.

My device isn’t charging on the docking station

  • Make sure that the docking station is plugged into a power outlet and that you have correctly placed your device on the docking station.

My device doesn’t turn on

Complete the following steps:

  1. Charge your device for at least three and a half hours.
  2. Press and hold the power button for four seconds.

My navigation bar has disappeared

  1. To bring back the navigation bar, swipe up from the bottom of the screen.
  2. To hide the navigation bar again, from the bottom-left of the screen, tap Down arrow.

Any questions?

Contact our Customer Support team at 888.477.4500 or email cs@payroc.com.