# My Newland X800 isn't charging on the docking station

Roc Terminal+ on an X800 device

If your X800 isn't charging on the docking station, confirm the following:

- The docking station is plugged into a power outlet.
- The device is correctly placed on the docking station.

## Related articles

- [My Newland X800 can't connect to my wireless network](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/my-x800-cant-connect-to-my-wireless-network.md)
- [My Newland N950 doesn't turn on](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/my-n950-doesnt-turn-on.md)
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From [Payroc Support](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/my-x800-isnt-charging-on-the-docking-station). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).