# Newland P180 Quick Start Guide

Roc Terminal+ on an N950-S device

Set up your P180 PIN pad with your N950-S device.

## Connect the PIN pad to your N950-S 

1. Power off your N950-S.
2. Remove the back cover of the N950-S.
3. Connect the adapter cable to the USB-C port on the back of the N950-S.
4. Connect the cable from the PIN pad to the USB-A port on adapter cable.
5. Reattach the back cover of the N950-S.
6. Power on the N950-S.

![PIN pad cable connected through the adapter cable to the USB-C port on the back of the N950-S](https://support.payroc.com/assets/ba51096d342c488f.png)

If you successfully connected the PIN pad to your N950-S, a ![blue P icon](https://support.payroc.com/assets/277674fe345b1ebc.jpg) appears on the screen of the N950-S.

## Troubleshooting 

### My PIN pad isn’t connecting to my N950-S 

If your N950-S doesn’t display a ![blue P icon](https://support.payroc.com/assets/277674fe345b1ebc.jpg) after you connect the PIN pad, check that the Roc Terminal+ portal supports the PIN pad.

> **Note:** You must be an admin user to access the settings on the Roc Terminal+ portal.

To check that the Roc Terminal+ portal supports the PIN pad, complete the following steps:

1. From the Roc Terminal+ Portal, select Device Management.
2. Select ⋮ beside the N950-S that you want to connect the PIN pad to.
3. Select **Edit Parameters** > **Terminal and Transaction**.
4. Make sure that you have selected **Enable Pin Pad**.
5. Select **Save**.
6. Restart your N950-S.

### My PIN pad isn’t running transactions 

If you’ve connected the PIN pad device to your N950-S but the icon is gray![gray P icon](https://support.payroc.com/assets/7d7ec9acac8b9930.png), tap the icon to start running transactions again.

## Any questions? 

Contact our Customer Support team at 888.477.4500 or email [cs@payroc.com](mailto:cs@payroc.com).

## Related articles

- [Download a parameter update to your Roc Terminal+ device with multi-MID](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950/download-a-parameter-update-to-a-multi-mid-device.md)
- [Configure sleep settings for a Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/configure-sleep-settings-for-your-device.md)
- [Set up tips for Roc Terminal+ on a device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/web-portal-device-configuration/set-up-tips-for-your-device.md)

---

From [Payroc Support](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-n950-s/p180-quick-start-guide). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).