# Add a user to Roc Services

Roc Services web portal

> **Note**: The steps in this article apply only to the web app.

1. Log in to [https://services.rocpos.com/](https://services.rocpos.com/).
2. On the main menu, select **Users**, and then select **Add New User**.
3. Enter the following details about the user:
   - First name
   - Last name
   - Email address
   - Phone number
4. To provide the user with access to the web app, select **Web Access**.
5. To provide the user with access to the mobile app, select **App Access**.
6. To assign the user the Technician role for appointments, select **Is Technician**.
7. Select **Save**.

After you add a new user, you need to edit their privileges to give them access to other features of Roc Services. To view the list of user privileges, go to [User privileges](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/user-privileges.md).

To edit a user's privileges, complete the following steps:

1. From the Users page, select the first name of the user.
2. Select the **Privileges** tab.
3. To add a privilege, select the checkbox beside the privilege.
4. Select **Save**.

## Video tutorial 

[Roc Services Video Support - Getting Started - User Management (5/5)](https://www.youtube-nocookie.com/embed/FZBPP0QEmQg)

## Related articles

- [User privileges in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/user-privileges.md)
- [Edit a user in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/edit-a-user.md)
- [Add a customer to Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/add-a-customer.md)
- [Edit a customer's details in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/edit-a-customers-details.md)

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From [Payroc Support](https://support.payroc.com/en-US/core-products/roc-services/web-portal/account-management/add-a-user). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).