# Run a referenced refund on the Roc Services mobile app

You can use the Roc Services mobile app to return the full amount of a completed transaction to the customer's original payment method.

1. On the main screen, tap![Menu](https://support.payroc.com/assets/03561e3517e307fa.png).
2. From the navigation menu, tap **Transaction History**.
3. Tap the transaction that you want to refund.
4. Tap **Refund**.
5. Tap **Full Refund**.
6. (Optional) To send a receipt, tap **Share Receipt**, and then tap a receipt option:
   - To send an email receipt, complete the following steps:
      1. Tap **Email Receipt**.
      2. Enter the customer's email address.
      3. Tap **Send Email**.
   - To send an SMS receipt, complete the following steps:
      1. Tap **SMS Receipt**.
      2. Enter the customer's phone number.
      3. Tap **Send SMS**.

## Related articles

- [Run a referenced refund from the Virtual Terminal in Roc Services](https://support.payroc.com/en-US/core-products/roc-services/web-portal/virtual-terminal/run-a-referenced-refund.md)
- [Refund a transaction on the Roc Terminal+ mobile app](https://support.payroc.com/en-US/core-products/roc-terminal-plus/mobile-app/refund-a-transaction-roc-terminal-mobile.md)
- [Run a refund with dual pricing on your Roc Terminal+ device](https://support.payroc.com/en-US/core-products/roc-terminal-plus/devices/newland-x800/dual-pricing/dual-pricing-run-a-refund.md)

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From [Payroc Support](https://support.payroc.com/en-US/core-products/roc-services/mobile-app/run-a-referenced-refund-on-the-roc-services-mobile-app). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).