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Axium DX8000 Quick Start Guide

Roc Services on an AXIUM DX8000 device

To download a printable copy of the DX8000 Quick Start Guide, select the following link: DX8000 Quick Start Guide

Your new device

Front of the DX8000 with the contactless reader, card readers, Settings, Payroc app, and Home and Back buttons labeled

Figure 1. App screen

Back and side of the DX8000 with the battery compartment, paper roll compartment, power key, and USB port labeled

Figure 2. Hardware components

Getting to the App screen

  • To return to the Home screen, tap Home gray circle icon .
  • To view the App screen, swipe left.

DX8000 Home screen showing the time and date

Figure 3. Your device starts on the Home screen.

Swiping left on the Home screen to open the App screen with the Settings and Payroc apps

Figure 4. Moving from the Home screen to the App screen.

Getting started

To set up your device, complete the following steps:

Step 1. Turn on your device.

Step 2. Connect your device to your wireless network.

Step 3. Open the Payroc app.

Step 1. Turn on your device

  • Press and hold the power button for four seconds.

Step 2. Connect to your wireless network

  1. On the App screen, tap Settings gear icon.
  2. Enter 350000.
  3. Tap Network and internet, and then tap Wi-Fi.
  4. Tap the name of your wireless network.
  5. Enter the password for your wireless network, and then tap OK.
  6. Tap Connect.
  7. To return to the home screen, tap Homegray circle icon.

Step 3. Open the Payroc app

  1. From the Home screen, swipe left.
  2. Tap the Payroc app orange P icon.

Troubleshooting

My device won’t charge.

  • Make sure that you use the USB charging cable that came with your device.

My device doesn’t display my wireless network.

  • Make sure that your device is close to your router.

My device can’t connect to my wireless network.

  • Check that your password is correct.

Any questions?

Contact our Customer Support team at 888.477.4510 or email support@rocpos.com.