# Email a receipt for a payment link transaction

Self-Care Portal

After a customer makes a payment through a payment link, we automatically email the customer a copy of the receipt. If the customer didn’t receive the receipt, you can resend it.

To resend a copy of the receipt to the customer, complete the following steps:

1. Sign in to [payments.payroc.com/merchant/selfcare/](https://payments.payroc.com/merchant/selfcare/).
2. From the side menu, select **Customers**, and then select **PayByLink**.
3. Locate the payment link that the customer used.
4. From the Action column, select ![More options](https://support.payroc.com/assets/13b795f21723f010.png), and then select **Payment History**.
5. Locate the customer who made the payment.
6. From the Action column, select ![More options](https://support.payroc.com/assets/13b795f21723f010.png), and then select **Resend Cardholder Receipt**.
7. From the Email box, confirm the customer’s email address. If the email address is incorrect, update it, and then select **Update Cardholder email**.
8. From the Receipt Language dropdown menu, select a language for the receipt.
9. Select **RESEND**.

## Related articles

- [Share a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/share-a-payment-link.md)
- [View the share history of a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/view-the-share-history-of-a-payment-link.md)
- [Deactivate a payment link](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/deactivate-a-payment-link.md)

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From [Payroc Support](https://support.payroc.com/en-US/core-products/payroc-gateway/web-portal/payment-links/email-a-receipt). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).