# Return your payment device

The return process depends on the type of device you have:

- [**Return a leased or rented device**](https://support.payroc.com/en-US/account-management/return-your-payment-device.md#return-a-leased-or-rented-device) – You lease a device under a contract or rent a device for a monthly fee. You can return the device when:
   - Your lease or rental ends.
   - You close your Payroc account.
   - You need to replace a damaged device.
- [**Return a loaned device**](https://support.payroc.com/en-US/account-management/return-your-payment-device.md#return-a-loaned-device) – Payroc lends you a device to try before you decide whether to sign up with us. You can return the device when the loan period ends.

If you have a Bodega Ai point-of-sale (POS) system, go to [Return a Bodega Ai POS system](https://support.payroc.com/en-US/account-management/return-your-payment-device.md#return-a-bodega-ai-pos-system).

> **Note:** If you want to buy a new payment device or make changes to your account, contact your Sales Agent, call us at **888-477-4500**, or email us at [cs@payroc.com](mailto:cs@payroc.com).

## Return a leased or rented device

- To return a leased or rented device, contact Tech Capital Group (TCG), the company that manages your lease or rental. You can call TCG at **866-824-5327** or email them at [TCGleasing@techcapgroup.com](mailto:TCGleasing@techcapgroup.com).

## Return a loaned device

1. Call our Customer Support Team at **888-477-4500**.
2. During the call, confirm the following details:
   - Your merchant ID or doing business as (DBA) name
   - The device you're returning
   - The email address where you want to receive the return postage label
   - The address you're shipping the device from
3. Locate the prepaid return postage label that we send to your email address.
4. Use the label to ship the device back to Payroc.

## Return a Bodega Ai POS system

- To return a Bodega Ai POS system, email our POS Team at [POSreturns@payroc.com](mailto:POSreturns@payroc.com).

## Related articles

- [Close your Payroc account](https://support.payroc.com/en-US/account-management/close-your-payroc-account.md)
- [Contact us](https://support.payroc.com/en-US/account-management/contact-us.md)
- [Update your Doing Business As name and address](https://support.payroc.com/en-US/account-management/update-your-doing-business-as-name-and-address.md)

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From [Payroc Support](https://support.payroc.com/en-US/account-management/return-your-payment-device). Every page is listed in [llms.txt](https://support.payroc.com/llms.txt).