Note: You can adjust a tip only if you're a restaurant.    From the keypad, press ENTER. Select Tips.  Select All. Press ENTER. To select the transaction that you want, press F4. Type the tip amount. To confirm the tip amount, press ENTER....

Note: Depending on your account setup, your device may not run refunds. To turn on refunds, contact our Support Team.     Tap ⋮, and then tap Main Menu. Tap Refund, and then enter the refund amount. Tap Credit/Debit Return. Type your supervisor credentials. Tap Supervisor Id, and then enter your user ID. Tap Supervisor Password, and then enter your ...

From the keypad, press ENTER. Select Reprint. To search for the transaction select one of the following options: All Reference # Approval Code Type the retrieval information, and then select ENTER. Choose Select. Select a receipt type. After you select a receipt type, your device prints the receipt....

Payment Card Industry Data Security Standards (PCI DSS) refers to the standards that the card brands created to secure cardholder data and to protect customers from fraud. PCI DSS applies to any person or organization that processes, stores, or transmits cardholder data. For example, software vendors, payment processors, and merchants. What does thi...

From the keypad, press ENTER. Select Settlement. Select Yes. Press ENTER. To print a report, select Yes. If you don't want to print a report, select No....

Important: SecureTrust is currently rebranding to VikingCloud, so please be aware that you might see a mixture of SecureTrust and VikingCloud in your PCI manager portal.   Security of cardholder data is one of the most important things that you need to manage when you process card transactions. For this reason, the Payment Card Industry Security Sta...

To create a password for a Payroc application, we recommend that you follow our guidelines: Do: Use at least seven characters. Use a mixture of: Capital letters and lower case letters Numbers Special characters (!”£$%^&*()[];’#,./?) Don't: Reuse passwords that you’ve used for other sites or applications. Your password must be unique.  Write your...

From the keypad, press ENTER. Select Refund. Select Credit. Type the refund amount, and then press ENTER. Swipe, tap, or insert the customer's card. To manually enter the card details, type the account number, and then press ENTER. Type the expiration date, and then select ENTER. Your device prints a receipt after it runs the refund....

You can use your ICT 220 or ICT 250 to run a sale with the following card types: Credit  Debit  Credit  You can run the following types of transaction with a credit card: Card present Manual entry Card present From the keypad, press 1. Select Credit. Type the sale amount, and then press ENTER. Swipe, tap, or insert the customer's card. If you want t...

What is PCI Compliance? Payment card industry (PCI) Security Standards are technical and operational requirements set by the PCI Security  Standards Council (PCI SSC). These requirements apply to all entities and businesses that store, process or transmit cardholder data. The security standards and requirements are managed by the PCI Security Standa...

Tap ⋮ , and then tap Main Menu. Tap Sale. Enter the sale amount. Tap Cash Payment. (Optional) Ask your customer to select a tip amount. Enter the amount of cash that the customer provides to you. Your device displays how much change to provide to the customer. Tap Next. (Optional) To run another transaction, tap New Transaction. To return to main me...

Note: You can void a transaction, only if the transaction is in an open batch.   From the keypad, press ENTER. Select VOID. To search for the transaction select one of the following options: All Reference # Approval Code Locate the transaction that you want to void. Select the transaction. To confirm that it is the correct transaction, press ENTER. ...

Tap ⋮, and then tap Main Menu.  Tap Transaction Reports. Tap the type of transaction report that you want to view: Open Batch - View transactions in the open batch. Shift - View the transactions from your shift. Daily - View the transactions for a specific day. Closed - View the transactions from a specific closed batch. (Optional) To view more deta...

Your device can display the following messages: Amount Due or Balance Due AVS (Address Verification Service) Call Hold/Call or pick up card Card Swipe Error COMM Error GB (Number) Manual Entry Not Allowed QD (number) or RB (number) Record Not Found Settle failed retry Amount Due or Balance Due Indicates that the processor authorized only part of the...

From the keypad, press #. Select Reports Menu. Select the type of report that you want to create: Summary - Total amount. Detail - Amount for each transaction. Select Print. To return to the main menu, select Cancel. ...