Adjust a tip

Adjust a tip for a transaction on your Desk/3500 or Desk/5000.

Note: You can only adjust a tip if you are a restaurant.

 
  1. From the home screen, press 5 (Tip Adjustment).
  2. To narrow your transaction results, press one of the following:
    • To view all transactions, press 1 (All).
    • To search for a transaction by it's reference number, press 2 (Reference #).
    • To return a list of transactions ran by a specific server, press 3 (Server #).
    • To search for a transaction with an invoice number or a purchase order number, press 4 (Invoice/PO #).
    • To search for a transaction on an account, press 5 (Account #).
    • To search for a transaction by a customer number, press 6 (Customer #).
    • To search for a transaction by a retrieval reference number, press 7 (RRN).
    • To search for a transaction by an approval code, press 8 (Approval Code).
  3. Locate the transaction you want to adjust, and then press Enter.
  4. Change the tip amount, and then select Accept.